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Intake Support/Counsellor (Identified)

Intake Support/Counsellor (Identified)

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Fulltime |Townsville |Closes 5pm, 22nd November 2024

Your Contribution

This position is responsible for providing Ad Hoc counselling and social supports to clients presenting with a broad range of issues. These issues relate to self-esteem, depression, anxiety, mood disorders, anger and conflict management, grief and loss, stress related physical illness, sleep, domestic violence, sexual health problems, relationship issues, alcohol and substance misuse.

Duties & Responsibilities

• Provide evidence based therapeutic interventions – Ad Hoc counselling / Social supports

• Assessing client, providing service/crisis intervention and follow up as required

• Assessing, triaging referrals from TAIHS GP’s

• Participating and advocating for, and on behalf of clients

• Providing referrals to access services relevant to individualised care needs

• Liaising with Doctors and other support services (internal and external) to support clients to achieve their self-determined goals

• Provide support for the client to engage in community service supports and ongoing mental health support

• Participate in client intake meetings and patient case conferences as part of good clinical governance

• Produce professional client reports including assessment, client condition, treatment plan and review date/s

• Observe strict confidentiality ensuring all organisational and client information is kept private

• Develop and maintain clinically effective working relationships with referring agencies

• Provide clinical support to multi-disciplinary team as required

• Remain abreast of professional issues related to SEWB generally and specifically for Aboriginal and Torres Strait islander people

• Deliver counselling using focussed psychological strategies evidenced based practice

• This is an identified position for Indigenous and Torres Strait Islander people

Required Qualifications and Experience

• Diploma of Counselling, Social Work or higher (Membership to professional body preferred)

• Awareness of, and sensitivity to Aboriginal and Torres Strait Islander history, coupled with knowledge of the current range of issues affecting these cultural groups

• Experience in client needs assessment, service/crisis intervention and evidence based therapeutic practices relevant to working with Indigenous clients (e.g. narrative, strengths based, person centered approaches)

• Ability to work as part of an interdisciplinary team in a multidisciplinary way

• Ability to use MS Office Suites, Medical Director and Pracsoft with the ability to grasp new software applications with ease

Required Licenses and Checks

• Ability to pass a National Police Check – no Serious/Criminal/Court Records

• Current Blue Card (Queensland's Working with Children Check) (or AHPRA registration if required)

• Current C Class Drivers Licence (Qld)

• Proof of qualifications and current registration (as appropriate) are to be provided prior to commencement of employment

• Ability to perform the physical requirements of the role in a safe manner

• Offer of the position may be subject to a pre-employment medical assessment to support the selection process.

Conditions and Benefits of the Position

TAIHS provides access to an employee assistance program and access to learning and development opportunities. Your employment experience with TAIHS will include work-life balance with competitive salary and benefits, leave entitlements, career progression opportunities and the chance to make a difference to the people and communities.

TAIHS is committed to building an inclusive culture that respects and promotes human rights and diversity. The position involves working with a multicultural organisation where the majority of employees, clients and stakeholders identify as Aboriginal or Torres Strait Islander. Employees demonstrate an understanding of the issues affecting Aboriginal and Torres Strait Islander people communicate effectively and empower Aboriginal and Torres Strait Islander people.

TAIHS acknowledges that we respectfully journey together to aspire to be a culturally capable organisation. We are an inclusive, equal employment opportunity employer and place value on our diverse workforce. We encourage applicants representing all genders, ethnicities, ages, languages, sexual orientations, people with a disability, and those with family responsibilities to apply.

To Apply:

Please click here to view the current Position Description

You must submit the below documentation;

  • CV/Resume
  • One page cover letter detailing how you will achieve success in the position

For more information please email: hr@taihs.net.au 

THIS IS AN IDENTIFIED ROLE FOR INDIGENOUS AND TORRES STRAIT ISLANDER PEOPLE

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