more than
a health service
If you have any questions or feedback, please feel free ot contact our friendly team for assistance
Find a TAIHS Clinic
Townsville
57-59 Gorden Street, Garbutt QLD 4814
Postal Address
PO Box 7534, Garbutt BC, QLD 4814
Opening Hours
Monday – Friday / 9:00am – 6:00pm
Walk ins and appointments available
Contact
Ph: 07 4759 4000
Fax: 07 4759 4066
Ingham
2-16 Mcilwraith Street, Ingham QLD 4850
Opening Hours
Appointments available Monday and Thursday 10am-2pm
Contact
Call 07 4776 0268 for more information or to make a booking
Contact Us
Please Note: Contact made through the website should be for general enquiries only. If you are a client of one of our many programs or are seeking to engage directly with one of our services please contact us on 07 4759 4000 as we are unable to provide medical advice or answer health related questions via email.
Feedback + Complaints
We appreciate your feedback. If you have thoughts, suggestions or complaints on our services, please tell us through our Feedback Form and someone will be in contact with you shortly.
Feedback, Suggestions & Complaints
We welcome your feedback about how we can improve the health service. Feedback can be provided either in writing or verbally to any staff member with whom you feel comfortable to do so. TAIHS has a policy and procedure for handling complaints, please feel welcome to request a copy if you wish. If you have a complaint about the services, you receive, please feel free to discuss any issues with your doctor or ask to speak with one of the TAIHS Management team. All complaints are dealt with promptly; acknowledgement of your complaint will be within three working days. If you are dissatisfied with the way your complaint is managed, you can call the Office of the Health Ombudsman 13 36 46 (Free call) for professional advice and assistance.
SUGGESTION BOX: There is a suggestion box in the reception area, please provide your suggestions in writing or just tell the receptionist how we can serve the community better.